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Refunds

At Latha Jandhyala's Astrological Services, we are committed to providing valuable insights and guidance to our clients. We understand that circumstances can vary, so we have formulated a comprehensive refund policy to address various scenarios. Please take a moment to review our refund policy outlined below:

  1. Refunds on a Case-by-Case Basis: We value your satisfaction with our services. Please contact us if you have a valid reason for requesting a refund. Refunds will be considered case-by-case for technical errors, service discrepancies, or exceptional circumstances that prevent us from providing the intended service. Don't hesitate to contact us within seven days of receiving the service to initiate a refund request.
  2. No Refunds After Service: We do not offer refunds once the astrological service has been provided. Our services involve personalized insights and guidance tailored to your unique circumstances. As such, we commit time and expertise to deliver the most accurate and meaningful information.
  3. Order Placement Errors Before Horoscope Reading: In cases where an order has been placed by mistake before the horoscope reading, a refund can be considered. However, the refund will be after deducting any transaction charges incurred by the bank or payment gateway. Please notify us of such instances within 24 hours of placing the order.
  4. How to Initiate a Refund Request: To initiate a refund request, don't hesitate to contact our customer support team at contact@lathajandhyala.com. Kindly provide your order details, reason for the refund request, and any relevant supporting information. We will review your request promptly and respond with further instructions.
  5. Processing Time for Refunds: Refunds, if approved, will be processed within 7 business days from the date of approval. Please note that the refund process duration may vary depending on the payment method and financial institution involved.
  6. Modification of Refund Policy: We reserve the right to modify or update our refund policy without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

At Latha Jandhyala's Astrological Services, your satisfaction is important to us. We are dedicated to addressing your concerns and ensuring a positive experience with our offerings. If you have any questions or require further clarification about our refund policy, please do not hesitate to contact us.